As part of our virtual Spectrum content, we’re excited to bring you a video training series. New content will be released weekly from May 11 – June 29, and the series will culminate with a live Q&A session with the PrismRBS support team July 13. Each training video will have a Q&A feature to submit questions about the content as you view it, and you must attend at least one of the training videos to receive an invitation to the live Q&A.

Watch this video or read these instructions to learn how to sign up for the series and access content.

Training Series Schedule

Monday, May 11
  • Introduction to Video Series
  • Accessing and Navigating PrismRBS Service Desk
  • Accessing New Customer Support Portal
Monday, May 18
  • Top POS Calls
  • Create New User/Cashier in Admin and Cloud

Tuesday, May 26

  • Setting Up Quick Menu

Monday, June 1

  • Creating Receipts/Inserts
  • AR Interfaces and Month-End Financial Aid

Monday, June 8

  • POS Reports
  • Physical Inventory Tips

Tuesday, June 16

  • Transaction Inquiry – POS
  • Report Generator

Monday, June 22

  • Common Web Edits

Monday, June 29

  • What’s New on PrismWeb Manager
  • Top ICS Calls

Week of Monday, July 13

  • Live Q&A Sessions (days and times to be announced)
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