Category: Uncategorized

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Turn off Buyback Module

Instructions for turning off your PrismWeb Buyback module: Login to PrismWeb Manager Drop down “Textbooks” and select “Buyback” Ensure “Enable on Site” is not checked

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What is right-sizing?

Plus more 2020 store design insights from Campus Store Design  Randy Stejskal, vice president and founder of Campus Store Design, and his colleagues Kim Walters, assistant director and interior designer, and Nicole Nielsen, interior designer, shared their insights about what design themes they’re currently noticing, how retail is changing and more and more stores are...

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Emerging trends in campus retail: concierge service

Emerging trends in campus retail: concierge service We all know retail is changing, due in large part to the rise in eCommerce. But, brick-and-mortar stores are not dead or doomed. Shoppers’ expectations of an in-store experience have simply evolved. Customers have higher expectations for customer service, and they’re looking for more experiential retail. They also...

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Top 5 reasons to upgrade your PrismWeb template

eCommerce is becoming a more integral part of the customer experience. Shoppers like the convenience of online shopping, including the ability to research and compare prices. But, a poor digital shopping experience leads to low conversion rates and lost business in the future. The latest PrismWeb template was designed to reflect the changing digital shopping...

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We’re updating our documentation portal!

Our updated documentation portal makes it easier to find what you’re looking for. It features: More robust search functionality A new and improved user interface Integration with the ticketing system, which displays documentation options when entering a support ticket Smaller, more consumable documents We’re continuing to make updates and add documents, so check back frequently....

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Buyback Social Media Assets

Check out our Buyback Media Schedule for best practices on planning and posting. Right-click and save to use the images below! Facebook “Cash for guac”               Instagram “Cash for guac” Facebook “Instant Cash”             Instagram “Instant Cash” (use all three for a sliding post!)

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Make the switch to LogMeIn Central

As part of a comprehensive strategy to increase system security, all non-two-factor or non-multi-factor authentication (non 2FA/MFA) technologies, which include remote VPN access provided by customers, have been disabled. Our support team is now using LogMeIn Central for all remove access. LogMeIn Central is a remote access software that can be installed on any server...

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Benefits of an iFrame Payment Process

Last week we successfully implemented iframes on the payment pages of Shift4 customer websites. And, we are currently testing a similar solution for non-Shift4 customers. This is an initiative that we began investigating the third quarter of last year as part of our organizational commitment to continuous improvement. We expedited the rollout as a component...

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